Sugar CRM utilizes several of the digital marketing world's best CRM tools, almost always achieving its common goal of boosting user experience. This customer relationship management system features a sales funnel with up to ten layers, allowing businesses' employees to learn exactly how their marketing efforts break down. Sugar CRM hosts a sales pipeline for viewing separate departments' endeavors in bringing home the bacon, rather than abstractly guessing your entity's performance. Keep customers happy with interactive account management tools to obtain deep information about clients. Sugar CRM even makes a listing of possible leads and the most optimal ways of capturing them. Your employees will find it painless to track tickets and their current status, tips for resolving them, and which employees customers should be directed to in his of getting the fastest service. Customers can even log into a portal to find out about business-related information, something else making Sugar CRM one of the leading CRM tools.