Sage
Sage's integrated customer relationship management (CRM) is the ideal solution for small and midsize businesses that want to operate more effectively and make better business decisions. By automating sales and marketing functions, the CRM boosts the sales team's productivity and prevents leads from slipping through the cracks. Sage's customer service functions empower staff resolve customer issues quickly. Customers can choose from sales, marketing or service modules or the fully integrated CRM, based on their unique needs. Users can deploy the Sage CRM in a cloud or implement the program on-site. In either case, the CRM will integrate with existing databases. Third-party add-ons extend Sage's functionality even more. Downloadable user guides, documentation and community forums on the CRM's website provide instructions for deployment and customization.