Not all customer relationship management software is created equal, and not all CRM software is a good fit for every business. Best CRM Tools Highrise CRM is a set of simplified tools that aim to help small businesses stay organized. The developers of this software understood that an address book is not enough to manage a business, but other CRM's try to do too much. Through Highrise CRM, conversations remain in one place that is safe, secure and password-protected, when necessary. Address books, important emails and documents can be shared with your team, plus you have complete control over who can see what. Tasks can be tracked, reminders set and communication managed with just a few clicks. Ultimately, these and other features lead to a simplified workflow. Getting started with Highrise CRM is free. Then, users can pick the plan and pricing that best suits their business needs and budget.