Agile CRM offers sales tools and marketing automation features with plugins to integrate the CRM with the user's existing apps, including WordPress, Shopify, Magento, Office 365 and more. Out-of-the-box sales features include the ability to track, tag and score contacts, along with viewing the customer's website activity, appointment scheduling, telephony and an auto dialer. Marketing features include web engagement tools, email campaigns, mobile marketing via personalized SMS and social media marketing. Agile CRM's newest feature is a responsive landing page builder with templates. Also included with the CRM tool is a help desk feature, which allows users to categorize trouble tickets, send the tickets to the appropriate department, view reports and send canned responses. For up to ten users, Agile CRM is free to use.