Sugar is a total CRM product that leads to the automation of customer service, sales, and marketing processes. Internal and external data streams are pulled together into a single dashboard, so relevant information is clearly visible for companies. SugarCRM Mobile can be used to stay connected on the go. It's available on the iOS App Store and the Android Store. The app can be used to check up on upcoming events, gain quick access to valuable information, take advantage of options to streamline routine tasks, and make phone calls to contacts. The software can be employed on an iPhone, an iPad, Androids, and other types of tablets. A number of training options are available to learn the software. Examples include Hot Topic Webinars and training kits. The Sugar Certification Program teaches users about relevant products, adds value to the organization, distinguishes students from other staff members, and helps career growth.