There are thousands of different CRM programs that are on the market, and each one has attempted to be the best. However, one one program can truly be the best when weighed against all of the other programs. Currently, Highrise CRM has been able to prove that it has some of the best CRM tools available, and therefore, it has been increasingly used by a number of high-established and well-known companies. It has a lot of features that business owners enjoy and find useful, and with this program, they will never again have to worry about missing an appointment or having a lead dropped due to miscommunication. Some of the features that Highrise CRM has are sharing an address book, controlling who sees what with easy privacy settings, getting reminds via email or SMS, connecting 3rd party tools like MailChimp, and sending emails to contacts.