Like most CRM tools, amoCRM organizes the user's client information, sales and other information and allows for integration of client contact details, however, amoCRM differs from other CRM tools as works as SaaS on a smartphone or tablet without any setup or installation. Mobile apps are available for iOS and Android devices. Three plans are available, suitable for businesses of all sizes; a 14-day free trial allows customers to try before they buy. All plans include Google Analytics and website integration, while advanced plans allow for dashboard customization. Periodic backups are available with the Enterprise Plan. Users can extend the CRM's functionality through an open API and integrations.