Sugar CRM is considered to have some of the best CRM tools available in the entire industry. They have worked hard to create CRM products that can provide their customers with the best experiences to help and grow their businesses. There are five different things their CRM products can help with, and those five things are price, support, value, loyalty, and service. Currently, Sugar CRM has made their CRM available to help with a number of different types of solutions, and some of those solutions include data & analytics, marketing, service & support, productivity, sales, and integration & management. The different areas that these solutions can assist those who use it are use, needs, remember, decide, approach, purchase,and research.