It is extremely important that your business has a system in place to handle customer requests as they come in. As you grow, this will become more difficult to manage without a CRM, yet it is nonetheless even more critical. You will want to make sure that your employees have access to critical data in real time so that they can be empowered to deal with requests. To do that, you will want to be using Oracle. This is is simply the best CRM System available on the market today. The program itself is so feature rich that you will find everything you could possible need with Oracle. Employees will be able to access data from virtually anywhere. They will never be without the critical piece of information, and that is always a positive development when it comes to taking care of your customers. Look into getting this sytem today.