Intercom is the best CRM system for any business that has substantial troubles in the past getting together all of its forms of communication, as it will help employees save time instead of switching on and off on Internet browsing tabs and programs to log in and out of accounts and other logins just to check emails and other messages, which might not even contain anything substantial, effectively wasting employees' time. With Intercom, you can also make marketing responsibilities automated, especially with that of emails, as you can allocate certain customers to groups of customers that share the same interests and characteristics, making it possible that they will better respond to the emails that your business sends out to them. Intercom is also great at offering live chat through your web page of your company, and then routing such concerns and questions to your employees on their workplace computers - get on board.