Kana
Customer relationship management (CRM) systems require plenty of knowledge and skill to develop, and Kana is staffed by people who have all of those qualities and more. The team at Kana develops CRM systems that are ideal for small companies as well as medium and large sized organizations that take on a large number of seasonal hires. These companies do not have the time to devote to days or weeks of training on how to use the CRM solutions, which is why managers like the tools made by Kana. The intuitive design of the tools made by Kana makes them easy for new hires to use. The tools help employees to look into a customer's past purchase history and offer recommendations for additional products. The systems that are developed by Kana can also be automated to send special deals, discounts and coupons to customers for an increased level of loyalty.