Workbooks CRM is often called the best CRM system because it works the three often independent functions of customer service, marketing, and sales within the same interface, and is surprisingly quite effective for businesses that use it, even though it's not commonplace. Keep up with support requests, troubleshooting inquiries, and other problems with Workbooks CRM's case management protocol. Whenever these difficulties occur multiple times throughout your entire entity's system, they're reported to upper management to take care of to prevent customers from getting disgruntled. Thanks to this customer reputation management system's effective utilization of metrics and individualized employee reports, representatives are able to target customers at risk of moving away from your organization. These customers are dealt with first, as employees are promoted to do so by Workbooks CRM's prompt system. This program makes it seamless to deal with opportunities and threats alike, just one more reason explaining why Workbooks CRM is the best CRM system.