As far as easy CRM solutions go, it doesn't get any better than Kana. As one of the first CRM solutions to be implemented in many offices, Kana provided the spark that was needed to get businesses organized when it came to customer communications. Boasting many features that allow companies to save time by automating certain responses, Kana was a game-changer and still is. In fact, many managers relish the simplicity of Kana and appreciate the fact that it saves so much time. As a classic CRM, Kana has a lot to offer. Businesses that love Kana tend to stick with it for the long haul.