One of the features of a top customer relationship management firm is that it will aid in organizing contacts so that the business can focus on interacting with the customers. The management firm also aids in ranking customers based on different qualities set forth by the business. The companies below have been reviewed based on a wide range of qualitative and quantitative statistics. In some cases, variable listing fees effect position on this list; however only highly-regarded firms are accepted through our review analysis. Learn more about our ranking process here.