CRM refers to Customer Relationship Management. The CRM Software is designed to assist companies and firms build rapport with clients. The software system makes provisions for businesses to establish and maintain lasting relationships with customers. The system works by storing, seeking and storing customer details. The company gets these details from their clients intelligently and professionally. The CRM system is unique as it is designed to incorporate numerous applications. CRM solely major on customer details. Some of the features found in this software include managing customers' information and data, observe customer interaction and give access to relevant details regarding the clients. The software system also manages the relationship between companies and its partners. It also incorporates employees' details. CRM is easy to install and use. It boosts the relationship between the company and its clients, partners, vendors, and staff. It helps firms carry out marketing as well as establishing personal interaction with individual consumers. The program is data-driven.