Intercom is known as the best CRM system for organizations that need to get more form their interactions with customers, the people that drive their operations. Bring together multiple social media, email, and other accounts within Intercom's interface, preventing the need to log in and out of various workplace accounts. Intercom pulls potential leads from around the Internet, ranging from social media pages to emails your business receives, without requiring employees to enter such information themselves. Your management is able to create custom workflows, delegating various responsibilities to certain employees to reduce time spent on rework. View emails from various accounts by adding their login credentials to Intercom, or simply by having them forwarded to each employee's Intercom inbox. Employees are also able to save customized notes about customers in particular, informing other employees of how to best interact with them in the future. Get on board with Intercom, the best CRM system.