Intercom
Intercom is a customer relationship management software platform composed of three modules. The first module is called Respond. Respond is used for managing communication with leads and existing customers. Engage is the second module within Intercom. It specializes in deepening your relationship with your customers by getting them to take action. Engage triggers the broadcasting of messages after certain events have occurred so that your messages appear at the best possible time. Educate is the final module within Intercom. It allows you to create, organize and publish help articles so that you can build and manage a comprehensive knowledge base for your customers. Intercom’s integrated modules will help you to effectively manage your customer relationships and maximize your profitability.