Oracle
The Oracle CX Cloud suite is a top of the line Customer Relationship Management software. The software is very in depth, dynamic and extensible. Oracle is one of the largest and most reputable software companies in the world. Their name is behind many major technologies including Java, VirtualBox and SQL. Customers are demanding quicker responses and more customer care. Running a large, complex business may make it harder to keep close ties with customers and potential customers. CX Cloud is an all-in-one package to consolidate customer communications and record keeping. The program keeps records and links it to customers and sales agents. This will allow for easier propagation of future sales campaigns to past customers. It will also allow for more snappy customer support responsiveness. The software will also have the ability to be linked with social media correspondences. This will allow for a more comprehensive analysis of the communities' reponse from a product.