Kana
Kana provides what they call customer engagement optimization. What this phrase means is that Kana helps businesses to make the most of every single interaction with a customer. You get the most feedback, the best interaction, and the most beneficial exchange to the customer and your business. They are an award winning CRM firm that truly believes passionately in the work that they do. The driving philosophy of Kana is their belief that by improving every interaction with customers, you build a stronger relationship over time, making them more likely to return for future business. Their team works diligently at this goal for their clients. They work to improve web-based interactions, mobile interactions, and even social media interactions at each phase of their brand building process. So far they've won great recognition for their expertise in the industry and continue to be a powerful force in the CRM industry today.