NetSuite is a CRM software solution that is cloud based, and is the only solution that gives you a complete and real-time view of your customers. NetSuite is focused on supporting the full cycle of your customers, starting with the lead and sales generation and then following through all the steps and stages of the sales and order fulfillment process and order renewals, up and cross selling, and support. Sales force automation, customer service and automation of marketing are all supported with NetSuite. NetSuite also features quotes, commissions, management of orders, ecommerce capability that is integrated, and forecasting for your sales.