Intercom
You can leave the "fun and games" associated with the efforts of customers to contact businesses they have had problems with out of your entity's structure - and everyone knows there's absolutely zero fun involved in such situations - by solving their problems within minutes, without requiring them to call multiple departments just to get some help, and waste their time, ultimately making them unhappy with the problems your business causes them simply by getting on the same team as Intercom, what's known across the world as the best CRM system. Intercom offers three integral products, all of which are wrapped up in the same program you'll download if you trust Intercom to make relations right for your business, the first most important being Respond, that manages conversations. Engage is related to marketing and helps automate such outreach responsibilities. Educate is the last, used for sending out articles of customer value.