Netsuite is being currently touted as the best CRM system, also known as customer relationship management system, a computer program that helps employees track past and current communications with clients, share customer profiles with other workers, and autonomously send out emails. Netsuite is so beneficial for companies to implement as they offer an entire top-down view of customers' profiles, employee-taken notes and observations, their preferences, times they've contact your company, and many other important happenings and behaviors that many other CRM tools fail to look at. This program was created by Oracle, and still represented by their incredulous team of support staff every day. The customer support that Oracle provides to businesses and organizations that utilize Netsuite helps unexperienced employees get the hang of its ever-helpful, wide palette of CRM tools. Documents can be sorted and maintained very easily, keeping employees from getting bogged down with thousands of files on computers with NetSuite installed.