Kana
KANA is a leading developer of CRM platform that helps some of the most well-known brands deliver more efficient, improved, personalized customer service experiences to their clients. KANA helps businesses connect in social media and on their websites. Kana CRM solutions are used by more than 900 businesses worldwide. KANA’s CRM is simple-to-use, yet sophisticated at the same time. It provides access to important features anywhere and anytime. This helps businesses create great customer experiences across all service channels. With KANA, companies are able to transform the customer service experience to help build better, more solid brands that customers trust. Their innovative solutions empower customers to create important experiences for their customers, ones that count, everywhere they engage, including all the major social media channels. KANA’s integrated, differentiated and customized customer experiences help reach clients via mobile, web and social channels.