Kana
Kana customer engagement software optimizes the customer experience through rich interactions and improved processes. The app helps people work together as teams to achieve organizational goals and customer satisfaction. Employee collaboration and productivity gains only begin to tell the story of the return on investment delivered by Kana. The software features tools for agent desktop and case management. Additional solutions include knowledge and email management and social email monitoring. Kana can expand to include your entire operation, and it can grow with your business as it builds a large base of satisfied customers. Visit the Kana website to learn more and request a quote.