Workbooks CRM is there for businesses that are tired of using spreadsheets or inefficient CRM applications that don't make their work simpler. It was designed in a way that lets you efficiently manage contact details and interaction history with any organization or individual that you deal with, not just leads and prospects. It also provides a powerful system for recording activities and meetings, which allows the relevant details to be included in any other record in the CRM, as well as sent to certain external applications when needed. Workbooks CRM was built to allow simple integration with various other tools and software commonly used by businesses, including MailChimp, Google Apps, Outlook and many others. For small businesses that are just getting started or who have a small sales team, a free edition is offered, which supports up to 2 users and comes with free online support.