Oracle
When businesses think of Oracle, they think of enterprise solutions. The truth is they provide a bevy of options for every business size. Products for the CRM platform is listed under customer experience since this is the main focus of this resource. Companies receive a comprehensive package with the supports to go along with it including live phone or chat. Blogs and tutorials will also make the transition to existing infrastructures seamless. Five major departments including marketing, service, sales, social, and commerce benefit from a streamline process that only this brand can deliver. CPQ (configure, price, and quote) is an example of a trend-setting tool with instant quote generation. Cross-channel applications provide efficiency with leveraged power to close deals. Timing is crucial with each consumer engagement and Oracle initiates messaging based on metrics gathered from the sales pipeline. Brands are equipped with cutting-edge innovation such as virtual assistants, self-service access, and click-to-call.