CRM is becoming more and more important to all modern business. As one of the leaders in business tools, Netsuite has produced an indispensable CRM system for small and medium sized companies. In contrast to other systems that are focused on the sales person, the Netsuite system is built around integrating with the customers. That way, customer acquisition and retention is easier than ever before. While the system does include lead tracking, calendar, e-mail, sales cycle management and other typical features, it also focuses on integrating with client system. It includes many collaboration tools and client integration features. For more information, please contact Netsuite today.