Intercom
Intercom is a CRM, or customer relationship management, tool that aims to simplify the process of communicating between business and client. While there are normally several avenues of interaction between the two parties - such as email, live chat, helpdesk, the product itself, and more - Intercom works to provide a single, unified avenue of communication, greatly reducing the need of companies and clients to go searching for the best and most reliable way to make contact with each other. Intercom offers four unique apps on their platform, all integrated into one master service, that serve to reach out to customers through live chat, engage with customers and find out their needs, record and analyze customer data, and help customers get the most out of the user's product. Intercom's features all work together to help it stand out as one of the most comprehensive and thorough CRM systems available today.