Since it was launched in 2013, Close.io has been helping small businesses all over the world. This is a Customer Relationship Management (CRM) system that can be used to boost sales and marketing on the web. Users could enjoy access to simple dashboards that control the most important aspects of e-commerce. In order to increase sales on the web, some aggressive measures have to be taken by merchants. It's a great idea to launch a live chat function that enables customer service agents to communicate with online shoppers in real time. Additionally, bulk marketing campaigns could also be delivered via email to customers who meet specific criteria. Close.io is available in several editions that are quite affordable compared to other enterprise solutions on the modern market. For example, the business version of this software includes a contact management system and assignments to multiple phone lines that can handle calls from customers.