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The digital age has brought with it an increased need to stay organized and on top of customer queries and concerns. There are a number of ways that customers choose to correspond with businesses today. The effective company is one that stays on top of all of these and is able to respond quickly and effectively a majority of the time. To do this, however, requires a great deal organizational skill and a solid operational plan. Gone are the days when this could be done a paper and a pencil. Items need to be prioritized and customer data accessed on a moment's notice from any computer or smartphone company wide. If you do not have such a system in place, then consider contacting close.lo. As the best CRM System in operation today, they can help you streamline your operations. You will notice an almost immediate improvement in your productivity as a result.