The 1CRM software program offers features that can help start-ups increase their growth significantly. One of the most important aspects of this program is its account management system. This management feature extends across a wide range of fields to encompass invoices, sale or purchase orders, product catalogs, payments received and shipping. Everything has its own place within the confines of the program so it always remains organized and ready to access. In addition, this software allows for the tracking of sales opportunities to help new businesses see where they have room for improvement. The 1CRM software program also provides a full range of features to help build lasting relationships with customers and clients. This program's service contract feature can be used to hold all the information related to any contracts used by the business. This program also allows for case management and automatically creates responsive articles based on previous service issues the company has dealt with.