Nutshell is a small business customer management tool that is, as stated, meant to make the ease of doing business with smaller companies flow much easier. Nutshell is a software that serves one goal and that is to help business sales teams earn a lot more deals, thus ensuring they become more successful than other software types. The app comes in different packages and has plenty of benefits for those who wish to use it. Collaboration is one of the major pros of using this tool and involves business owners and workers forming a team and coming together to try and generate the best possible revenue that they can. Automation is another advantage of this and it shows because the software regularly updates itself and adapts to changes in the business, meaning users don't have to check on it. This also comes with keeping in touch with the customer base.