Sugar CRM
Sugar CRM is a software application that helps you with marketing, sales, and service/support. It also features integration/management, productivity, and data analytics. The marketing feature helps you to manage your social media marketing with ease. The feature is automatic, so do not have to sit and type out posts after posts. Your sales team can manage social media stream via the Sugar CRM app for Hootsuite. It lets you create sales leads and services on the Sugar platform. Furthermore, you can build cases from the social media messages and profiles. You do it all from the HootSuite dashboard. For service and support, Sugar provides live chat for your site and mobile. If the customer has a problem, they can get immediate access to live chat. The integration feature lets you fetch information from SurveyMonkeys, Twitter, Litmos, and Typeform. Sugar’s Visual Property Manager allows the user to manage customers, leads and prospect tracking. You can generate, send, and track proposals, quotes, and contracts using the productivity feature.