Highrise CRM is a software product that allows companies to keep track of contacts, notes, and tasks. Users can set reminders, so the most important tasks will pop up clearly. Contacts can be imported from one's email account. One can share key information with team members, such as address books, essential emails, documents, and files. Privacy settings can be customized to target specific sub-groups within the team. One can send emails to contacts, import contacts by way of CSV, and even connect to popular applications such as MailChimp. The wealth of information at a user's disposal allows for ideal flexibility. For instance, one can schedule follow-up calls with a lead, review an employee's notes before calling her contact at the printer, and write in notes following communication with a client.