As the owner of a new startup business, you want to make sure that you get the best CRM software available for your type of business and will meet your needs as your company grows. You want your new CRM software to grow with your company as well. Salesforce.com offers a CRM software program that wins awards for helping start up companies handle their customer service affairs. This software will help your company keep track of each customer contact and the outcome of that contact. Your employees will be able to quickly and easily see the last time someone talked to the customer or sent them out promotional literature. This will help keep your employees from duplicating efforts. You can also use your new CRM software to schedule followups such as phone calls or face to face meetings with your customers. This will ensure you are making the most of your customer service efforts.