In today's cutthroat business environment, you either keep up with the technological ability of your competitors or you're rendered irrelevant. Whereas even ten years ago, it was possible to operate a competitive business without cutting edge customer relationship management analytics, today, even local-based businesses will be up against competition with a sophisticated grasp of market intelligence. Sugar CRM is a next-generation CRM solution that allows for non-IT personnel to quickly and effectively begin using advanced analytics features in just a few hours. Sugar CRM has the ability to dramatically improve the efficiency of business operations and processes in the areas of customer service, marketing, sales and mobile internet presence. In today's business environment, you can't afford to guess about what your customers need and expect. With Sugar CRM, you don't have to. Sugar CRM has a cloud version that allows for seamless and easy scaling. It is one of the most intuitive and powerful CRM solutions on the market today.