Agile CRM definitely lives up to its namesake in the sense that you're getting a customer relationship management (CRM) package that offers an incredible array of options. This allows you to stay on your toes and always respond to new marketplace demands within a changing industry and shifting customer expectations. Agile CRM breaks its CRM services down into four key components: sales, marketing, service, and integration. On the sales side you're getting contact management, deals, and telephony in addition to appointment scheduling, project management, and gamification. In terms of marketing you're getting marketing automation, social suite, and email tracking. That's really nice to have under one roof. As far as services offered by Agile CRM you can expect a lot. Helpdesk and ticketing ensure that your customers are getting timely answers to their questions, and social media integration guarantees that your content is being widely seen and shared among millions.