Sugar CRM offers businesses an adaptable platform that encourages collaboration across all departments, resulting in superior customer service throughout the customer journey. Sugar CRM collects all data and makes it accessible to marketing, sales and customer experience specialists. From small businesses to enterprise level organizations, Sugar CRM offers a variety of solutions for any company or business. Sugar CRM's solutions include customer relationship analytics, customer journey management, customer success metrics and financial services. These solutions are powered by Sugar CRM's platform. The platform includes features such as a personalized dashboard, personal productivity tools, customer insights and collaborative selling tools. With mobile CRM, employees stay engaged and productive regardless of their location. Whether marketing, sales or customer service, Sugar CRM assists professionals in achieving their goals by providing detailed analysis and relevant insights. Sugar CRM also provides hosting services, hybrid solutions and other adaptable options that are customized for each client.