amoCRM
AmoCRM is a Customer Relationship Management solution for businesses and organizations that provide support by phone and email. This platform is compatible with dozens of external applications that come with open source labels and proprietary licenses. For example, Gmail and MailChimp may be integrated into a central system that displays emails from multiple sources. A tagging system can be utilized to prioritize the importance of specific messages according to the clients involved. AmoCRM comes with a simple application programming interface (API) that enables users to import plenty of third-party solutions like Dropbox and Pandoc. This CRM platform relies heavily on external IT solutions that most business people are already familiar with. Customer service management is another major component of this flexible software. Call centers could be monitored by supervisors who want to enhance the quality of technical support that's provided to clients in real time via phone calls and live chats.