Sugar CRM has just earned the coveted distinction of being one of the best CRM solutions in its class. This platform is designed to place the entire customer journey right at the fingertips of system users. Companies can use Sugar CRM to track conversions, manage their sales funnels, learn more about customer interactions, devise personalized marketing campaigns, deliver exceptional customer support, and more. Sugar CRM is also being hailed as one of the most flexible and adaptable customer relationship management tools on the market. Sugar CRM is rich with cutting-edge features that include email and calendar integration, search, filters, tagging, campaign management, lead management and advanced workflow among many other things. This dynamic platform can be used to capture best practices in a visual process editor, build multi-touch, multi-channel campaigns, and drive both deeper levels of engagement and increased conversions. It additionally comes with a rich knowledge-base and multiple options in timely and effective support.