Agile CRM automates sales, marketing and customer service tracking. It is an affordable, simple and fast platform for organizing customer relations. Workflows are automated. It keeps track of phone calls and messages. Inside the program, a client can schedule appointments and keep all information about a customer in one place. The software also assists with marketing campaigns. Marketing includes social media, SMS and email. Sales are gamified inside the platform as well. This encourages competition and includes email reports and leaderboards. Customer service options include form responses, recommendations and groups. Agile CRM has been used and appreciated by over 8000 businesses. The software was launched in 2013.