Agile CRM goes far beyond simple customer relationship management. It has complete contact management and communication tools integrated into it, but it also contains powerful sales and marketing automation functionality. By tracking all interactions and communications between the company and leads or customers, it enables your sales team to know exactly what next step to take to transform that lead into a customer or that customer into a repeat customer. Marketing is enhanced through e-mail, social media and mobile marketing tools that increase web engagement and bring in more qualified leads. Agile CRM is also a tremendous productivity enhancer within the office. Simple yet powerful calendar and event scheduling features enable you to keep track of what needs to be done and when, and project management tools enable management to stay on top of work flow. Agile CRM software solutions scale well with packages available for businesses of any size.