Many small business owners often get overwhelmed with complex softwares, especially customer relationship management programs, directly opposite of Nimble's easily navigable interface, making it known as the best small business CRM software. This program's timeline informs fellow employees and managers of recent outgoing communications, collaborations, and other functions to keep everyone working together as a cohesive unit. Contact information is taken from social media sites, emails, and directly from customers, helping your representatives touch base with them later on. Employees will find it easy to track customers' behaviors, ultimately resulting in higher chances of lead conversion because Nimble formulates the best ways to engage with them. Also, whether you're an entry-level employee or the owner himself, you[ll have no problem loading and using Nimble on any smartphone, tablet, desktop, or laptop. Nimble is able to be used on multiple popular browsers, mobile apps, and even integrates with Gmail and Outlook email inboxes.