Workbooks CRM integrates sales, marketing, and customer service into a surprisingly simple digital interface that makes employees both more efficient and effective in reaching out to customers. Capture leads from social media and other online sources, as Workbooks CRM scans the Internet for mentions of your business and things associated with it. Automate marketing by setting consumers to particular groups of common interests, write emails and save them as templates to be sent to different groups, and having reports ran autonomously on email marketing performance. Track opportunities taken from online and manual lead capture alike, sending notifications to employees who are responsible for their particular leads. Blast through support tickets without wasting too much time on simple questions with FAQs sent out to customers in response to questions, purchases, and other interactions. Workbooks CRM is the best small business CRM software on the market, why not let Workbooks CRM help you help yourself?