Insightly
Insightly is the best small business CRM software for one primary reason - Insightly isn't complicated enough to confuse employees and managers for hours on end prior to riding down the learning curve, despite having plenty of tools to get sales, customer support, and marketing functions done. Create workflows for employees to follow, with the ability for managers to change them throughout the workday within moments. Take business cards and other paper documentation from customers and clients, doing nothing more than taking a picture using Insightly's smartphone mobile app and uploading it, where Insightly autonomously reads it. Provide your employees that perform better than others with rewards, milestone markers, and rewards in real life for earning higher "scores" through Insightly's gamification of workplace functions. Convert potential leads by harvesting their information from social media, whether they tag your company or tweet near-anonymously. Trust Insightly to boost your small business' chances of success.