Zoho
When Zoho was first created, the builders of the incredible software wanted to circumvent the traditional idea of customer relations management software and opt for something a bit more comprehensive. They created a system that is so advanced and efficient, it doesn't technically qualify as a mere CRM suite. The software is actually a full OS that includes emailing support, accounting features, and even the ability to create custom apps from scratch. Amazon and Benchmark both trust the quality and advanced features found in Zoho. Small businesses need as much help as larger brands, if not more, and Zoho has the tools to boost those brands to new heights. Included in the CRM software suite is an artificially intelligent sales assistant called Zia, and the AI represents a vast step forward in automation and streamlined sales processes. The software produces analytical reports and quality metrics as well, which helps determine successful and unsuccessful strategies.