Insightly
Lacking the massive resources of larger companies, it is critical for small businesses to manage their time and labor resources efficiently. Insightly is customer relationship management software for small business that helps them do this. At its core are powerful contact and lead management tools that enable them to see every communication that has occurred between their company and a given contact. This enables a team member who is speaking or chatting online with someone to know what they have been told up to this point, so they know where they are in the sales process and what their next step is. Project management is another powerful feature built in to Insightly. It makes assigning tasks and tracking project completion simple. This intuitive CRM software integrates with third-party apps and services to expand its already impressive capabilities, and it comes in a variety of pricing plans with a 14-day free trial.