When you are looking to grow as a small business, finding ways to be efficient and organized is very important. One way that you can do this is by using a CRM software. One of the leading CRM software programs on the market today is Yesware. Yesware can provide you with a range of different services that helps to make it idea for small businesses. One of the best services that it provides is the predictive analysis feature. This feature can help to determine which methods of sales you use are the most efficient. It is able to do this by using the information that you input into the system. Another advantage of using Yesware is that it provides you with a free trial. This is a huge advantage for a small business as it will allow you to try the system without having to dedicate any financial resources to it.