For the growth and survival of any small business, customer service is key. That is why it is paramount for any small business to find the best small business CRM solution to track customer interactions. This will ensure that nothing slips through the cracks in terms of responding to customer inquiries and following up on new leads. Working with a top CRM solution will enable your business to grow faster and keep pace with competitors in your field. A quality CRM solution will help you to track customer interactions without forcing you to spend hours learning a new tracking system. The companies below have been reviewed based on a wide range of qualitative and quantitative statistics. In some cases, variable listing fees effect position on this list; however only highly-regarded firms are accepted through our review analysis. Learn more about our ranking process here.