Yesware
As small businesses usually aren't strapped down with hefty amounts of cash, it's important to get maximum efficiency and effectiveness alike from customer service representatives -- made more than possible with help from the best small business CRM software in Yesware. This popular program brings together all email accounts used by employees into one centralized interface that's easy to use, allowing them to send emails out through all accounts with one simple click. Email marketing can be done loads quicker than ever before by saving email templates you have made from scratch or that were already included on Yesware's interface, with customized fields that will always be replaced with personalized information like name, address, email, and past purchases. An interactive calendar pops up whenever customers text, send emails, or otherwise submit computer-based text to your employees to quickly save dates to events. YesWare helps small businesses across the globe keep better customer satisfaction levels every single week.